Manager, Strategic Initiatives

at OnDeck (View all jobs)

New York, NY, US

At OnDeck, we improve the world’s economic landscape by changing the way small businesses access capital. We do it in an environment where we celebrate collaboration, but aren’t afraid of healthy competition; where we’re serious about our work but don’t take ourselves too seriously; and where we are small enough to be nimble but strong enough to make a big impact.

Reporting to and supporting the CEO, the Manager of Strategic Initiatives is a highly influential and visible role at OnDeck combining strategic planning, business management, and process improvement across a fast-moving financial technology business. The Manager of Strategic Initiatives is the CEO’s partner in preparing the company’s short-term and long-term strategic roadmap and enabling the Executive Team to operate efficiently and effectively in executing the plans of the company.

This individual works side-by-side with the CEO aligning execution to goals, performing analysis and gathering research to facilitate faster decision-making, and ensuring communication and reporting are happening smoothly and consistently. Interacting across multiple functional areas, this individual will support leadership, work on interdepartmental projects and enable strategic communication across OnDeck.

This role will offer you exposure across all departments and levels with unfiltered insights into how we make business decisions and move the business forward. You will have an all access passport to learn about every aspect of the company and be included in many different facets of the business. You will have the unique opportunity to work alongside a supportive, accessible and personable Executive team. Through exposure and increased business knowledge, this role will prepare you for a variety of different roles at OnDeck in the future. The expectation is that this role will last for one year, at which point the Manager of Strategic Initiatives will transition to another area of the business and train their replacement.

The Manager of Strategic Initiatives should have excellent project management skills to support driving cross-functional initiatives. He/She will often operate independently and with minimal supervision, and thus must possess strong personal drive and self-direction. This role also requires an extremely high level of integrity and discretion given the high levels of access to company information.

At OnDeck, we are changing the way Small Businesses get access to financial solutions in America by combining our passion for Main Street with Big Data and cutting-edge technology. Over the last decade, OnDeck (ONDK) has become the largest online Small Business lender in the nation with over $5B in loans delivered. By building industry leading technology, user experience and credit models, the OnDeck platform delivers affordable loans in minutes and hours instead of the days and weeks it takes in traditional channels.

As the Manager of Strategic Initiatives at OnDeck, you will:

  • Board & Management Support (70%)
    • Manage the agenda for OnDeck’s weekly Executive and monthly Management meeting. Ensure that proper coordination and communication between teams is as efficient as possible. Follow up with leaders to ensure they are driving relevant initiatives forward.
    • Develop Board agenda and prepare Board materials, facilitating between several contributors across the organization.
      Have an active role in developing monthly Executive off-site meetings partnering with CEO on agenda, capturing insights, and following up with Executives as needed.
    • Develop OnDeck’s monthly Town Hall meetings by working with People Operations’ Culture team to develop an agenda/theme. Coordinate content amongst various contributors, and partner with TechOps to manage all logistics for Town Hall ensuring a consistent and positive experience in all locations.
    • In partnership with the CEO and Executive team, develop OnDeck’s short-term and long-term strategy goals to share with both the company and the Board.
  • Strategic Initiatives (30%)
    • Contribute to strategic initiative projects (i.e. new product, new market, etc.) via analytics, research, and consumer insights, etc.
    • Have a deep aptitude for numbers, able to understand complex business and product strategies. Develop strategic frameworks as well as translate key themes and tactics into understandable, executable components and messages for broad consumption.
    • Conduct analysis for the CEO on shorter term special projects that cover a wide span of topics

Qualifications for success:

3-5 years of work experience. Prior experience in strategy, management consulting, project management, investment banking or as a general manager is a plus. (MBA strongly preferred).
Resourceful. Ability to be self-directed in finding answers, can develop a trusted “coalition of advisors” to help provide support, will seek out direction and insight when needed.
Passion for process improvement. Never settling for the status-quo, able to identify improvements in the way things are done.
Smart as a whip. A keen intellect, combining analytical reasoning, curiosity, creativity, conceptual ability and judgment. Quick study, able to handle complex matters, with multiple initiatives going on simultaneously.
Strong interpersonal skills. Personable and can quickly engender people’s confidences. Able to lead effectively without authority. Capable of building relationships, a good listener with outstanding interpersonal influencing qualities and a natural consultative style. Builds positive relationships with others to gain buy-in and achieve business results. Demonstrates active listening, and practices open, honest and direct communication.
Quantitatively inclined. Strong business acumen, financial skills, and analytical abilities. Financial modeling skills are a plus.
Outstanding communicator. Possesses good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Can effectively tailor communication to specific audiences. Adapts approach to fit the situation and people at hand. Has keen attention to detail, flawlessly executing role responsibilities. Stays open minded and proactively keeps communication going when there are breakdowns.
Project management. Capable of executing on both short and medium term projects and objectives. Willing to do what it takes to hit deadlines that may be externally imposed, including occasional night and weekend work. Organized and able to anticipate issues or conflicts as they come up.
Positive can-do attitude. Strong passion for helping SMB customers and doing what it takes to help drive company initiatives forward. Understands how to effectively navigate the organization to accomplish business and department goals.
Trusted partner, working under confidentiality. Able to handle confidential information, is trustworthy, and can act in a discreet manner.
Professional Courage. Willing to take risks, aiming high to drive OnDeck forward. Has the bravery to talk straight and ask tough questions. Is open to and accepting of change, adapting to our evolving business. Proactively raises challenges and identifies solutions.
Operates at multiple levels. Able to deal effectively with strategic issues, as well as the tactical, operational details.
Understands a sense of urgency and is accessible outside of office hours.
Expert in PowerPoint and Excel. Experience with SQL is a plus.
About OnDeck:

We’re all about teamwork, passion and making an impact. Oh and having fun – Whether it’s community service events, book club meetings, team get-togethers or weekly social hours in the office.

OnDeck is the leader in online small business lending. Since 2007, the company has powered Main Street’s growth through advanced lending technology and a constant dedication to customer service. To date, the company has deployed over $5 billion to more than 50,000 customers in 700 different industries across the United States, Canada and Australia. 

In addition to our great benefits:

We also offer…

401K Match. Tuition Reimbursement. Paid Parental Leave.  Company Outings. Hackathons. Company Sponsored Sports Teams/Clubs. Discounted Gym Membership. Office Learning & Development Training.

We are going to ask you to talk about your accomplishments. Here are some of ours:

WorldatWork, 2017 Seal of Distinction
Fortune 50 Best Small and Medium Companies to Work For, 2016
Fortune 30 Best Workplaces in Finance and Insurance, 2016
Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
Crain’s New York Best Places to Work, 2013, 2014, 2015

As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.


**No external recruiters or agents, please.**